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Help

Hey there! How can we help? Contact us any time by email or call us from 8 AM - 7 PM CST.

How will my order be shipped and how long will it take?

Orders ship using the United States Postal Service within 24 hours of placement and arrive 3-5 days after they have been shipped. Our fulfillment center is based in Florida, so the farther you live away from there the longer it will take. Please note, at the moment, we only ship to the United States.

My order was damaged in shipment. What should I do?

We back our products with a 30 Day Money Back Guarantee. Give us a call and we will help out.

How can I change or cancel my order?

If you already placed your order and have not received it, give us a call and we'll change it to what you want. If you've already received the product we will instruct you on how to return the product and then we'll ship you the product you would like and refund the difference.

What is your return policy?

Our return policy is simple. If you return the product within 30 days of purchase, used or unused, we'll give you a refund.

Where do I find the ingredients in your products?

At Beauticell, we believe in honesty and transparency. We are proud of the ingredients we use, so we list them all right on our website. Select any product from our shop and scroll down the page to find the key ingredients highlighted as well as a full ingredient list.

How much of each product do I need?

This depends on which product you’re using and how you plan to use it. All of our products are packaged in a 30 day supply for use on your face and neck. However, most of our products, such as DAY, NIGHT, and LIFT, can be used to hydrate and lift anywhere on your body. REVIVE Oil Blend can even be used to soften hair, nails, and cuticles. If you intend to use our products heavily, we recommend stocking up.

How do I use DAY Moisturizer?

Gently smooth moisturizing cream over your face and neck after every morning cleansing. Best if followed with your favorite sunscreen.

How do I use NIGHT Cream?

Over cleansed skin, apply every night a nickel size of cream over face and neck, with gentle massaging motion work into skin until thoroughly absorbed. We recommend applying NIGHT Moisturizer before bed, so the potent formula can fully absorb while you sleep.

How do I use LIFT and Firming Serum?

Apply 2 or 3 pumps onto cleansed skin and gently massage onto face and neck in morning and evening.

How do I use REVIVE Rosehip Oil Blend?

Apply 2 or 3 drops directly onto cleansed skin and gently massage until absorbed, use in the morning and at night. Follow with Beauticell Day or Night Moisturizer.

How do I use EYE Remedy Cream?

After cleansing and drying, place a small amount of cream onto fingertips and gently massage around the delicate eye area. Allow to fully absorb before applying make-up. Best results if applied day and night. Always use sunscreen when the light environmental conditions are stressful, indoors and outdoors.

What forms of payment do you accept?

We accept Visa, MasterCard, and Discover. We do not accept Amercican Express, Paypal, or Amazon Payments at this time.